To ensure the security of your data and prevent fraud, our “Fraud Detection System” scans each transaction for potential risks, flagging suspicious activity. While highly effective, occasional transaction declines may occur, this does not indicate your involvement in fraud. Payment methods might reject the payment for various reasons.

 

How To Solve Your Payment Issue Right Away!

 

CREDIT/DEBIT CARD    

  • Check that all your card information is correct and that your card has sufficient funds/credit limit.
  • Try another card if you have attempted multiple times with the same card.

 

PAYPAL 

  • Your payment may be declined by your bank or card issuer. To protect your privacy, your card issuer or bank doesn’t tell PayPal why your card was declined. Contact your card issuer or bank for more information.
  • Your Paypal account may be limited and needs an account verification or other documentation. Ensure that this is arranged before you make a purchase.
  • For more information, click here.

 

COINBASE 

  • Check that your spending balance is sufficient.
  • Ensure that your spending daily limit is adjusted accordingly.
  • For more information, click here.

 

ZELLE 

  • There may be an issue with the email address or mobile number you have enrolled with Zelle®. Make sure that your account is fully verified to make payments.
  • For more information, click here.

 


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Important notice:

To ensure a secure and hassle-free payment process, please note that we use Address Verification Software. This software cross-checks the billing address you enter with the one on file for your payment method. If the addresses don’t match, your transaction may be declined. Do take note that it is possible for an order decline as well, if you place an order at an IP address that is far from your billing address. This may flag as a suspicious or fraudulent order.

 

Your Privacy and Personal Information Is Of Utmost Importance To Us.